Profiles for:

I am a 3X Salesforce Certified Solutions Consultant/Administrator with over eight years of experience in implementing and customizing Salesforce CRM solutions for businesses of all sizes. My expertise lies in project management, requirement gathering, and solution design with successful Salesforce deployments. I have been involved in many projects that mostly implement salesforce sales and service cloud for clients which have resulted in an increase in customer engagement by 35% and a significant improvement in sales productivity by 20%.

I am certified in multiple salesforce clouds which are service, sales and also the mandatory salesforce admin. I am also a certified scrum master. I hold a Master’s degree in Information Technology (MIT), a bachelor’s degree in Mathematics and a Certificate in Network and Systems Administrator.
Outside of my professional life, I enjoy a variety of hobbies and activities that help me relax and recharge. One of my favourite pastimes is hiking, which allows me to connect with nature and get some exercise at the same time.

In my downtime, I  enjoy playing board games and video games with friends or my kids, which is a fun way to socialize and unwind. My hobbies allow me to pursue my passions and interests outside of work, and they bring balance to my life. I help businesses across different industries achieve their desired outcomes through successful Salesforce implementations.

I look forward to the opportunity to contribute my skills and expertise to your team as a Salesforce Solution Consultant/Administrator, and I am confident that my knowledge and experience will enable me to make a significant impact on your business.

Enthusiastic Salesforce Developer and Administrator eager to contribute to a dynamic organization  in Salesforce customization, automation, and data management.

Technical Skills:

• Salesforce Development: Apex, Visualforce, Lightning Web Components
• Salesforce Administration: User Management, Security, Workflow Rules, Reports and Dashboards
• Data Modeling and Management: Data Import/Export, Data Cleansing, Data Validation
• Integration: Salesforce Connect, REST/SOAP APIs, Data Loader
• Tools: Salesforce Developer Console, Workbench, Trailhead

Hi there!

I am a Salesforce Enthusiast with 7+ years of experience in implementing and optimizing Salesforce CRM solutions for businesses of all sizes across various industries. I am excited to connect with like-minded professionals in the Salesforce community and explore new opportunities to apply my expertise and drive impact for organizations looking to transform their business processes and enhance their customer experiences.

• Experienced and multilingual CRM, customer analytics, and email marketing professional with a proven track record in customer acquisition and retention, loyalty programs, e-commerce, and data-driven marketing.
• Proficient in customer segmentation derived from extensive behavior analysis and rigorous testing to create customized journey messages using multiple channels (email, social media, and applications) to increase customer engagement, drive customer satisfaction, and brand loyalty.
• Successfully designed and implemented world-class email marketing programs for renowned retailers with a significant e-commerce presence.
• Worked on a broad range of large-scale projects in the UK, North and South America, within global reach Fortune 500 companies in the airlines, retail, banking, software, and telecommunications industries.
• Recognized for building and leading high-performance cross-functional teams working in different countries, consistently transforming challenges into business opportunities.
• Proven ability to enhance business processes, meet business objectives and exceed client satisfaction.

14x Salesforce Certified with 9+ years of experience in the Salesforce domain. A Salesforce Professional focused on delivering Salesforce’s services to ensure organizations are getting the most out of the Salesforce Platform.

I have demonstrated experience in the full Salesforce development lifecycle, including requirements gathering, technical analysis, and solution design and implementation.

𝐒𝐏𝐄𝐂𝐈𝐀𝐋𝐈𝐓𝐘 𝐈𝐍 𝐒𝐀𝐋𝐄𝐒𝐅𝐎𝐑𝐂𝐄 𝐂𝐋𝐎𝐔𝐃
1. Salesforce Sales Cloud
2. Salesforce Service Cloud
3. Salesforce Experience Cloud
4. Understanding of Salesforce Marketing Cloud
5. Exposure to CPQ and Pardot

𝐒𝐀𝐋𝐄𝐒𝐅𝐎𝐑𝐂𝐄 𝐒𝐊𝐈𝐋𝐋𝐒
➜ Lightning Components (LWC & Aura)
➜ Visualforce Pages
➜ Lightning Screen Flows
➜ Writing effective and maintainable Apex code (Apex Classes, Apex Triggers, Asynchronous Apex, Scheduled Apex jobs, Batch Apex jobs, Apex Email Services, Apex Web Services, and Test Execution including mocks for server-side integration)
➜ Integration of Salesforce with the external application via SOAP and REST API.
➜ Integration of Salesforce with the external application via Middleware such as Zapier and Skyvia etc.
➜ Twilio Salesforce Integration using API + Twilio Flex implementation
➜ Customization using point-and-click (flow automation, Screen flows, email templates, process builders)
➜ User Management (Roles, Permission sets, Profiles, sharing rules, and security settings)
➜ Salesforce Sale Cloud, Service Cloud, and Experience Cloud implementation
➜ AppExchange application installation and customization
➜ Migration of data using data loader, dataloader.io, and Salesforce standard data import wizard
➜ Experience working with SFDX and scratch orgs
➜ A strong desire to stay up to date with Salesforce’s latest release, standard design pattern, best practices, and tools in Salesforce development.
➜ Mentoring junior resources

As a Salesforce professional with 2 years of experience as a functional consultant, I have developed a deep understanding of the platform and how it can be used to solve complex business problems. I hold five Salesforce certifications, including Admin, App Builder, Business Analyst, Service, and Field Service. My background as a bank teller using Salesforce has also given me valuable insights into the end-user experience, which has helped me design solutions that meet the end users needs.

One of my strongest skills is communication. I have a talent for explaining technical concepts to non-technical stakeholders, ensuring that everyone is on the same page and that the project is progressing smoothly. I am also a skilled presenter, able to create engaging presentations that clearly convey important information.

Another key skill I possess is persistence. I am committed to seeing projects through to completion, even when faced with unexpected obstacles. I am able to stay focused on the end goal and find creative solutions to problems that arise.

Finally, I am an effective collaborator. I believe that working together as a team is essential for success, and I always strive to build strong relationships with my colleagues and stakeholders. I am able to leverage the unique strengths of each team member to achieve our collective goals. Overall, my combination of technical expertise, end-user experience, and strong communication, persistence, and collaboration skills make me a valuable asset to any Salesforce project.

Hi

I am a Certified Salesforce Administrator and member of Salesforce Talent Alliance Career Cohort Career Development Program with previous work experience in Non-Profit, Community Based Program Management.

I am a 2X Certified Salesforce Developer proven multitasker, independent worker, and team player, with a hands-on experience to develop an end-user-friendly automated application in Sales and Service Applications.

Certified System and Application Architect, working in IBM USA.

My background is Thirteen years as a CRM salesperson and marketing in one of the largest European. Heating, ventilation, and air conditioning technology. Company. With my recent experience as Salesforce Administrator/business analyst at Salesforce, I know how to import and clean data and, develop customer interviews and presentations, identify the Persona for the business analysis. I Have negotiation skills with the Best Practice for successful MFA Multi-Factor Authentication  ) implementation. My certificate as a Salesforce Administrator, Google IT, and Cisco system helps troubleshoot, solve cases, and manage excellent customer relationships. I worked on a Dreamforce project for the Salesforce organization, developing an app for the Manager of the events. Lastly, I been volunteering for a pro bono  Ross Preschool project for data migration, using the NPSP tools in Salesforce, creating a contact list and security level assignments rule. I enabled the MFA +SSO for all company users in a 100% reduction in the security breach.

My dedication to research and finishing projects on tight deadlines make me perfect for your project.

Self taught 3x certified with almost 3 years of experience as a Salesforce
Administrator. Active on trailhead.com ranked as a Triple Star Salesforce
Ranger with 30x Superbadges. Adept at working with members at all levels
within an organization. Excellent verbal and written communication skills.
Authorized to work in the USA for any employer. A proactive, organized
personality & team player with a ‘Can-do’ attitude.

2 Certified Salesforce Administrator with 2 years of experience customizing Salesforce Platform. Proven ability to analyze complex problems to design and optimize business processes by implementing best practices, increasing user adoption, and driving change. An excellent team player with good communication and problem solving skills. Passionate about learning new concepts and expanding Salesforce tools to provide outstanding solutions for Organizations.