Profiles for: Consultant

More than 9 years of experience in the Software industry with 6 plus years of experience as a Salesforce Consultant with a strong understanding of Business Analysis, System Analysis, Data Analysis, Requirement Analysis, and Business Process Modelling.
Experienced in all aspects of Software Development Life Cycle (SDLC) including interpreting business needs, developing business requirements, creating plans, writing functional specifications, use cases, product backlog documents, user story documents, creating test cases, and developing system analysis reports.
Proven analytical abilities working in Agile-SCRUM, and Waterfall development environments.
Excellent technical writing and communication skills are needed to create Business Requirements Documents (BRD), Functional Specifications Documents (FSD), User Stories, and Use Cases Specifications.
Strong understanding of Agile with certifications, and Waterfall development methodologies.
Excellent team player working in conjunction with testers (QA), developers, and other team members in validating and testing complex project scenarios and in the maintenance of quality standards of projects.
Experience in Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud implementation
Experience working cross-functionally with sales, marketing, and business operation teams to facilitate continuous improvement efforts collaboratively with peers and leadership.
Experience with data analysis and reporting to identify trends, extract relevant insights, and make strategic recommendations.
Proficient at creating test plans, test scenarios, test cases, and test scripts and executing functional testing, system testing, integration testing, performance testing, smoke testing, regression testing, and user acceptance testing.
Ability to understand business strategy and translate it into specific details.
Attention to detail with the ability to understand how a process fits into the overall business model.
Strong understanding and implementation of OWD, sharing rules, and security features in an existing application.
Passionate about building new solutions in the continuously evolving Digital Transformation area, such as the Salesforce Sales process, and services process.
Experience with Pardot, MuleSoft, DocuSign, QuickBooks, Conga, Calendly, and Tableau, dashboard design and development
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
Certified change leader with hands-on experience in identifying and implementing when and why the change is required either in the client’s business processes or in the project.

I Help Businesses Be Successful With Salesforce, Pardot or HubSpot via Consulting and Audits | 12X Certified

Accomplished, innovative, hands-on, & well-informed executive-level consultant with excellent leadership ability and a track record of consistent value add and continuous improvement activities in the areas of Information Technology domestically and globally. A strong suite of skills established by over thirty-five years of hands-on experience in delivering business-driven, strategic technology solutions, enterprise architectures, business integration, operational management, and organizational change across diverse environments. Successful people, process and technology leadership that can work at all levels of an organization with integrated teams to achieve objectives that include developing new capabilities or resolving problems. Specialization in Salesforce, ERP Systems, Supply Chain and System and Data Integration projects.

Team Player, who loves fast-paced dynamic environments.  Business Analyst and Project Owner who has led Requirements gathering sessions, Steering Committees and presentations to Executives.  I am particularly excited or analytics and reporting, CPQ, and Salesforce Maps!

5x Certified Solution Consultant applying creative problem-solving to digital and non-digital challenges.  15+ years in SFDC and 25+ years in packaged software implementations (ERP, CRM, etc).  My philosophy is to help companies engage technology to improve the work for the worker, through technical enablement, automation, and education.  Making people more efficient raises them to their highest level of contribution, improves their work quality and job satisfaction, and helps drive a better work-life balance. It’s not about how to get more things done. It’s about how to get the right things done.  The key is doing what is essential and rejecting anything that does not drive the desired outcomes.

I am a 3X Salesforce Certified Solutions Consultant/Administrator with over eight years of experience in implementing and customizing Salesforce CRM solutions for businesses of all sizes. My expertise lies in project management, requirement gathering, and solution design with successful Salesforce deployments. I have been involved in many projects that mostly implement salesforce sales and service cloud for clients which have resulted in an increase in customer engagement by 35% and a significant improvement in sales productivity by 20%.

I am certified in multiple salesforce clouds which are service, sales and also the mandatory salesforce admin. I am also a certified scrum master. I hold a Master’s degree in Information Technology (MIT), a bachelor’s degree in Mathematics and a Certificate in Network and Systems Administrator.
Outside of my professional life, I enjoy a variety of hobbies and activities that help me relax and recharge. One of my favourite pastimes is hiking, which allows me to connect with nature and get some exercise at the same time.

In my downtime, I  enjoy playing board games and video games with friends or my kids, which is a fun way to socialize and unwind. My hobbies allow me to pursue my passions and interests outside of work, and they bring balance to my life. I help businesses across different industries achieve their desired outcomes through successful Salesforce implementations.

I look forward to the opportunity to contribute my skills and expertise to your team as a Salesforce Solution Consultant/Administrator, and I am confident that my knowledge and experience will enable me to make a significant impact on your business.

• Experienced and multilingual CRM, customer analytics, and email marketing professional with a proven track record in customer acquisition and retention, loyalty programs, e-commerce, and data-driven marketing.
• Proficient in customer segmentation derived from extensive behavior analysis and rigorous testing to create customized journey messages using multiple channels (email, social media, and applications) to increase customer engagement, drive customer satisfaction, and brand loyalty.
• Successfully designed and implemented world-class email marketing programs for renowned retailers with a significant e-commerce presence.
• Worked on a broad range of large-scale projects in the UK, North and South America, within global reach Fortune 500 companies in the airlines, retail, banking, software, and telecommunications industries.
• Recognized for building and leading high-performance cross-functional teams working in different countries, consistently transforming challenges into business opportunities.
• Proven ability to enhance business processes, meet business objectives and exceed client satisfaction.

As a Salesforce professional with 2 years of experience as a functional consultant, I have developed a deep understanding of the platform and how it can be used to solve complex business problems. I hold five Salesforce certifications, including Admin, App Builder, Business Analyst, Service, and Field Service. My background as a bank teller using Salesforce has also given me valuable insights into the end-user experience, which has helped me design solutions that meet the end users needs.

One of my strongest skills is communication. I have a talent for explaining technical concepts to non-technical stakeholders, ensuring that everyone is on the same page and that the project is progressing smoothly. I am also a skilled presenter, able to create engaging presentations that clearly convey important information.

Another key skill I possess is persistence. I am committed to seeing projects through to completion, even when faced with unexpected obstacles. I am able to stay focused on the end goal and find creative solutions to problems that arise.

Finally, I am an effective collaborator. I believe that working together as a team is essential for success, and I always strive to build strong relationships with my colleagues and stakeholders. I am able to leverage the unique strengths of each team member to achieve our collective goals. Overall, my combination of technical expertise, end-user experience, and strong communication, persistence, and collaboration skills make me a valuable asset to any Salesforce project.

Certified Salesforce Administrator, IT, and customer service professional with 3+ years’ experience collaborating with teams for Salesforce configuration, support, maintenance, and improvement that serves 45,000 end user’s experience, including working closely with other teams to identify, develop, and deploy new business processes and stays up to date on the platform’s newest updates and features to drive growth; contributed to a 21.5% increase in profit margin.