Profiles for: Salesforce Business Analyst

More than 9 years of experience in the Software industry with 6 plus years of experience as a Salesforce Consultant with a strong understanding of Business Analysis, System Analysis, Data Analysis, Requirement Analysis, and Business Process Modelling.
Experienced in all aspects of Software Development Life Cycle (SDLC) including interpreting business needs, developing business requirements, creating plans, writing functional specifications, use cases, product backlog documents, user story documents, creating test cases, and developing system analysis reports.
Proven analytical abilities working in Agile-SCRUM, and Waterfall development environments.
Excellent technical writing and communication skills are needed to create Business Requirements Documents (BRD), Functional Specifications Documents (FSD), User Stories, and Use Cases Specifications.
Strong understanding of Agile with certifications, and Waterfall development methodologies.
Excellent team player working in conjunction with testers (QA), developers, and other team members in validating and testing complex project scenarios and in the maintenance of quality standards of projects.
Experience in Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud implementation
Experience working cross-functionally with sales, marketing, and business operation teams to facilitate continuous improvement efforts collaboratively with peers and leadership.
Experience with data analysis and reporting to identify trends, extract relevant insights, and make strategic recommendations.
Proficient at creating test plans, test scenarios, test cases, and test scripts and executing functional testing, system testing, integration testing, performance testing, smoke testing, regression testing, and user acceptance testing.
Ability to understand business strategy and translate it into specific details.
Attention to detail with the ability to understand how a process fits into the overall business model.
Strong understanding and implementation of OWD, sharing rules, and security features in an existing application.
Passionate about building new solutions in the continuously evolving Digital Transformation area, such as the Salesforce Sales process, and services process.
Experience with Pardot, MuleSoft, DocuSign, QuickBooks, Conga, Calendly, and Tableau, dashboard design and development
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
Certified change leader with hands-on experience in identifying and implementing when and why the change is required either in the client’s business processes or in the project.

Accomplished, innovative, hands-on, & well-informed executive-level consultant with excellent leadership ability and a track record of consistent value add and continuous improvement activities in the areas of Information Technology domestically and globally. A strong suite of skills established by over thirty-five years of hands-on experience in delivering business-driven, strategic technology solutions, enterprise architectures, business integration, operational management, and organizational change across diverse environments. Successful people, process and technology leadership that can work at all levels of an organization with integrated teams to achieve objectives that include developing new capabilities or resolving problems. Specialization in Salesforce, ERP Systems, Supply Chain and System and Data Integration projects.

Air Force Veteran, now Army spouse. I am a certified Administrator working on my second certification (Platform App Builder). I have over 2 years experience as a Salesforce end user, and 7 months experience in a position that granted Administrative rights. While in that position as a Revenue Data Analyst, I took an interest in Salesforce and wanted to learn more to do my job to the fullest and deliver the best work that I could. I sought to become fluent in Salesforce and to become certified to start. After being denied growth for 6 months, I left to invest in myself, and became certified in 2 months. Now I journey down this path to gather certifications and build on as much experience as possible to land my dream job!

5x Certified Solution Consultant applying creative problem-solving to digital and non-digital challenges.  15+ years in SFDC and 25+ years in packaged software implementations (ERP, CRM, etc).  My philosophy is to help companies engage technology to improve the work for the worker, through technical enablement, automation, and education.  Making people more efficient raises them to their highest level of contribution, improves their work quality and job satisfaction, and helps drive a better work-life balance. It’s not about how to get more things done. It’s about how to get the right things done.  The key is doing what is essential and rejecting anything that does not drive the desired outcomes.

Hi

I am a Certified Salesforce Administrator and member of Salesforce Talent Alliance Career Cohort Career Development Program with previous work experience in Non-Profit, Community Based Program Management.