Profiles for: Salesforce Administrator

Salesforce professional with 3 certifications, an MBA graduate, and 3+ years of experience. Adept at providing innovative solutions to complex business challenges through Salesforce optimization. Proficient in Salesforce configuration, user management, data analysis, and declarative solutions in agile environments.
• Extensive project engagement in diverse industries including Retail, Nonprofit, and Financial Services
• Specialized in Nonprofit, Sales, and Experience Cloud solutions, with a focus on configuring and optimizing systems to support all aspects of customer engagement.
• Dedicated team player with a talent for inspiring and guiding teams towards a common goal, while fostering innovation and driving process improvements.

Salesforce Certified Consultant with a strong commitment to assisting nonprofits and organizations in reaching their goals through efficient data management, streamlined business processes, and fostering future growth. Engaged in various Salesforce communities and groups, dedicated to continuous improvement within the Salesforce ecosystem.
In addition to my technical proficiency, my background as a leadership and management professional equips me with the skills to cultivate robust relationships that promote collaboration for the greater good, contributing to the development of resilient communities through effective teamwork and shared objectives.

More than 9 years of experience in the Software industry with 6 plus years of experience as a Salesforce Consultant with a strong understanding of Business Analysis, System Analysis, Data Analysis, Requirement Analysis, and Business Process Modelling.
Experienced in all aspects of Software Development Life Cycle (SDLC) including interpreting business needs, developing business requirements, creating plans, writing functional specifications, use cases, product backlog documents, user story documents, creating test cases, and developing system analysis reports.
Proven analytical abilities working in Agile-SCRUM, and Waterfall development environments.
Excellent technical writing and communication skills are needed to create Business Requirements Documents (BRD), Functional Specifications Documents (FSD), User Stories, and Use Cases Specifications.
Strong understanding of Agile with certifications, and Waterfall development methodologies.
Excellent team player working in conjunction with testers (QA), developers, and other team members in validating and testing complex project scenarios and in the maintenance of quality standards of projects.
Experience in Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud implementation
Experience working cross-functionally with sales, marketing, and business operation teams to facilitate continuous improvement efforts collaboratively with peers and leadership.
Experience with data analysis and reporting to identify trends, extract relevant insights, and make strategic recommendations.
Proficient at creating test plans, test scenarios, test cases, and test scripts and executing functional testing, system testing, integration testing, performance testing, smoke testing, regression testing, and user acceptance testing.
Ability to understand business strategy and translate it into specific details.
Attention to detail with the ability to understand how a process fits into the overall business model.
Strong understanding and implementation of OWD, sharing rules, and security features in an existing application.
Passionate about building new solutions in the continuously evolving Digital Transformation area, such as the Salesforce Sales process, and services process.
Experience with Pardot, MuleSoft, DocuSign, QuickBooks, Conga, Calendly, and Tableau, dashboard design and development
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
Certified change leader with hands-on experience in identifying and implementing when and why the change is required either in the client’s business processes or in the project.

Accomplished, innovative, hands-on, & well-informed executive-level consultant with excellent leadership ability and a track record of consistent value add and continuous improvement activities in the areas of Information Technology domestically and globally. A strong suite of skills established by over thirty-five years of hands-on experience in delivering business-driven, strategic technology solutions, enterprise architectures, business integration, operational management, and organizational change across diverse environments. Successful people, process and technology leadership that can work at all levels of an organization with integrated teams to achieve objectives that include developing new capabilities or resolving problems. Specialization in Salesforce, ERP Systems, Supply Chain and System and Data Integration projects.

Air Force Veteran, now Army spouse. I am a certified Administrator working on my second certification (Platform App Builder). I have over 2 years experience as a Salesforce end user, and 7 months experience in a position that granted Administrative rights. While in that position as a Revenue Data Analyst, I took an interest in Salesforce and wanted to learn more to do my job to the fullest and deliver the best work that I could. I sought to become fluent in Salesforce and to become certified to start. After being denied growth for 6 months, I left to invest in myself, and became certified in 2 months. Now I journey down this path to gather certifications and build on as much experience as possible to land my dream job!

5x Certified Solution Consultant applying creative problem-solving to digital and non-digital challenges.  15+ years in SFDC and 25+ years in packaged software implementations (ERP, CRM, etc).  My philosophy is to help companies engage technology to improve the work for the worker, through technical enablement, automation, and education.  Making people more efficient raises them to their highest level of contribution, improves their work quality and job satisfaction, and helps drive a better work-life balance. It’s not about how to get more things done. It’s about how to get the right things done.  The key is doing what is essential and rejecting anything that does not drive the desired outcomes.

As a 2x Certified professional holding Salesforce Administrator and Platform Developer I certifications, along with numerous trailhead badges, I possess the technical acumen required to thrive in the Salesforce ecosystem. Although I haven’t yet had the opportunity to work directly in the Salesforce domain, I have actively pursued online courses and engaged in hands-on projects to gain practical experience. I have 3.5 years of experience as a Security Consultant Engineer at Cisco Systems where I have honed my skills in troubleshooting and problem-solving complex issues along with gaining valuable experience as a Technical Support Engineer. Enthusiastic about contributing my problem-solving expertise and technical support skills, I am seeking opportunities in roles such as Salesforce Admin, Developer, or Customer Support. I am a fast learner with a genuine passion for Salesforce, and I am confident in my ability to seamlessly transition into this exciting field.

I am a 3X Salesforce Certified Solutions Consultant/Administrator with over eight years of experience in implementing and customizing Salesforce CRM solutions for businesses of all sizes. My expertise lies in project management, requirement gathering, and solution design with successful Salesforce deployments. I have been involved in many projects that mostly implement salesforce sales and service cloud for clients which have resulted in an increase in customer engagement by 35% and a significant improvement in sales productivity by 20%.

I am certified in multiple salesforce clouds which are service, sales and also the mandatory salesforce admin. I am also a certified scrum master. I hold a Master’s degree in Information Technology (MIT), a bachelor’s degree in Mathematics and a Certificate in Network and Systems Administrator.
Outside of my professional life, I enjoy a variety of hobbies and activities that help me relax and recharge. One of my favourite pastimes is hiking, which allows me to connect with nature and get some exercise at the same time.

In my downtime, I  enjoy playing board games and video games with friends or my kids, which is a fun way to socialize and unwind. My hobbies allow me to pursue my passions and interests outside of work, and they bring balance to my life. I help businesses across different industries achieve their desired outcomes through successful Salesforce implementations.

I look forward to the opportunity to contribute my skills and expertise to your team as a Salesforce Solution Consultant/Administrator, and I am confident that my knowledge and experience will enable me to make a significant impact on your business.

Hi there!

I am a Salesforce Enthusiast with 7+ years of experience in implementing and optimizing Salesforce CRM solutions for businesses of all sizes across various industries. I am excited to connect with like-minded professionals in the Salesforce community and explore new opportunities to apply my expertise and drive impact for organizations looking to transform their business processes and enhance their customer experiences.

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I am a Certified Salesforce Administrator and member of Salesforce Talent Alliance Career Cohort Career Development Program with previous work experience in Non-Profit, Community Based Program Management.

Certified System and Application Architect, working in IBM USA.