1. Introduction
Welcome to the IZMIITE website or mobile application (“Site”). IZMIITE LLC (“IZMIITE”, “we”, “us”, and/or “our”) operates this Site, and its mobile application, to provide our users (“you” and “your”) with information about IZMIITE and its platform.
IZMIITE is used by professional freelancers (“Freelancers”) who wish to offer their Salesforce Implementation, development, Support and other services (“Services”) and clients who need the Services (“Clients”). Freelancers that have passed our screening process and are admitted to our network of professional Freelancers (“Network”) are referred to as “Expert”. For purposes of this policy the term “Freelancers” is broader in scope and includes both Expert and Freelancers who are not Expert. The Personal Data we receive from Freelancers and Clients and how we handle it differs, so we explain our data practices for Freelancers and Clients in two distinct sections below. Navigate to the section that applies to you: Freelancers , Clients
2. Scope
This Privacy Policy sets out how IZMIITE collects, retains, and uses information, including personal data (“Personal Data”) about Freelancers, Clients, and other Site visitors and individuals, which include our vendors, partners, blog readers, and job applicants. The Privacy Policy also applies to users of IZMIITE, affiliated sites, and data that IZMIITE collects in-person, for instance, at business conferences, online meetings and trade shows.
3. Freelancers
3.1. Information We Collect
A. Information That You Provide To Us
When you apply as a Freelancer on the Site, you are asking to be admitted to our Network. In order to admit you to the Network and match your qualifications with our Client’s needs, we need to perform a screening process, which evaluates your personality, domain-specific knowledge, competence and professionalism. We may also need to screen potential Freelancers for specific technical skills, as required by our Clients. In this context, you will be asked to provide information about yourself, which includes:
- Your name, Contact information: address, location, work experience, education, photo, Social network information, family information, billing information and
Our provider of background check services may collect additional data about you (including information about criminal convictions or offenses) if and when we undertake vetting/background checks. If applicable to you, your consent to the collection of such additional data will be solicited at such time, pursuant to applicable laws.
When you participate in the community of IZMIITE’s experts on our Site or mobile application, we will collect the information that you elect to share in that context. We will use certain of your Personal Data to enable you to create a profile to be displayed within the Services; this profile is searchable and may be viewed by Clients seeking Freelancers. Our mobile application is also accessible by members of our Expert network. The mobile application may collect location information in an effort to tailor the user experience.
Once you are admitted to the Network and you are matched with a Client, we will receive from our Clients information regarding the performance of your services to that Client, as necessary for maintaining standards of integrity and excellence in our Network.
In addition, IZMIITE may record video and/or phone calls for quality assurance and training purposes.
B. Information Obtained From Third Parties
We collect information about you that we receive from our other applications such as Harvest, in relation to the Harvest application which helps you keep track of how you spend your time. Please refer to the Harvest privacy policy for information regarding the scope of collected data. The disclosures and practices made in this Privacy Policy equally apply to such data that we receive from Harvest.
C. Automatically Collected Data
When you interact with IZMIITE through the Site or services, we automatically collect certain information. Please read the “Site Visitors” section below for more information.
3.2. How We Use the Information
A. To Provide The Service And Respond To Requests
IZMIITE uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we will use the Personal Data in connection with the reason for which it was provided.
In particular, we use data that you provide to us (described above) in order to process your request to become a Freelancer and administer our contract with you once you become a member of the Network. For individuals in the US, our use of Personal Data that you provide to us is necessary in order to implement your request to become a Freelancer prior to entering into a contract with us and, once you are admitted to our Network, to perform our contract with you.
B. As Necessary For Certain Legitimate Interests
We use your Personal Data for the legitimate interests described below:
- To send administrative information to you, for example, information regarding the Site and changes to our terms, conditions, and policies.
- To conduct analytics on how the Site and our Service are being used by you for our internal purposes, namely for providing, maintaining, benchmarking and improving our offerings, and identifying usage trends.
- We use data relating to your use of and interaction with the Site and the Services, including use of product features by you and information that we obtain through cookies and other technologies, to better understand your needs and interests in order to personalize your experience with our Services.
- To market our services and showcase Freelancers (in particular, we can feature certain profiles of Freelancers to drive traffic from potential Clients).
- To prevent fraud or criminal activity, misuses of our products or services, and ensure the security of our IT systems, architecture and networks.
- To (a) comply with legal obligations and legal process, (b) respond to requests from public and government authorities including public and government authorities outside your country of residence; (c) enforce our terms and conditions; (d) protect our operations; (e) protect our rights, privacy, safety or property, and/or that of you or others; and (f) allow us to pursue available
- remedies or limit the damages that we may sustain.
- If you ask us to delete your data and we are required to fulfill your request, we may keep basic data to identify you and prevent further unwanted processing.
4. Clients
4.1. Information We Collect
A. Information that you provide to us
We collect Personal Data from our prospective Clients when we receive a request for hiring our Freelancers. This includes names and contact information of prospective Client’s representatives, and any information relating to the Client’s needs. We also collect Personal Data that is entered on our Site or sent to us electronically, for example when you complete a web form to give Personal Data to us directly (such as on our “Contact Us” page), when you voluntarily provide such information such as when you register for access to the platform (for example, your name and mailing address), contact us with inquiries or respond to one of our surveys. Wherever IZMIITE collects Personal Data we make an effort to provide a link to this Privacy Policy.
In addition, IZMIITE may record video and/or phone calls for quality assurance and training purposes.
B. Information Obtained From Third Parties
We may supplement the information that we collected from you (such as your email address) with additional information about you and your company obtained from publicly available and third-party databases or services that provide information about business people and companies (including an individual’s name, job title, business contact information, and company information).
C. Automatically Collected Data
When you interact with IZMIITE through the Site or services, we automatically collect certain information. Please read the “Site Visitors” section below for more information.
4.2. How We Use the Information
A. To Provide The Services And Respond To Requests
IZMIITE uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to obtain access to the Services, we will use your Personal Data to provide you with access to such Services, maintain your account, contact you regarding your use of the Services and/or the Site or to notify you of important changes to the Services and/or the Site, and to monitor your use of such services. For individuals in the US, such use is necessary to respond to or implement your request and for the performance of the contract between you and us.
B. For Marketing Purposes
We may use your contact details to tell you about services we believe will be of interest to you, upcoming events or other promotions. If we do so, each marketing communication we send you will contain instructions permitting you to “opt out” of receiving future marketing communications. Note, however, that as a user of our services you cannot opt out of some administrative communications that are reasonably necessary to the services, such as billing or service notifications. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.
Where required by applicable law (for example, if you are an individual in the US), we will only send you marketing information by email if you consent to us doing so at the time you provide us with your Personal Data. When you provide us with your consent to be contacted for marketing purposes, you have the right to withdraw your consent at any time by following the instructions to “opt-out” of receiving marketing communication in each marketing email we send you or by contacting us as indicated below.
C. As Necessary For Certain Legitimate Interests
We use your Personal Data for the legitimate interests described below:
- To send administrative information to you, for example, information regarding the Site and changes to our terms, conditions, and policies.
- To respond to your inquiries and fulfill your requests, such as to send you requested materials and newsletters, as well as information and materials regarding our products and services.
- To conduct analytics on how the Site and our Service are being used by you for our internal purposes (namely for providing, maintaining, benchmarking and improving our offerings, identifying usage trends and determining the effectiveness of our promotional campaigns) and to inform our marketing strategy and personalize our communications with you (including providing information on our features and other marketing and service-related announcements relevant to the content and features you engage with).
- To supplement the information that we collected from you with information obtained from third parties (described above) in order to update, expand and analyze our records, identify new Clients, and provide products and services that may be of interest to you.
- To prevent fraud or criminal activity, misuses of our products or services, and ensure the security of our IT systems, architecture and networks.
- To (a) comply with legal obligations and legal process, (b) respond to requests from public and government authorities including public and government authorities outside your country of residence; (c) enforce our terms and conditions; (d) protect our operations; (e) protect our rights, privacy, safety or property, and/or that of you or others; and (f) allow us to pursue available
- remedies or limit the damages that we may sustain.
- If you ask us to delete your data and we are required to fulfil your request, we may keep basic data to identify you and prevent further unwanted processing.
If IZMIITE intends to use any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected and pursuant to the applicable law.
5. Site Visitors
When you interact with IZMIITE through the Site or the Services (whether as a Freelancer, as a Client, a blog reader, software end user, external domain visitor, or other visitor to our Site), we and our service providers acting on our behalf will automatically collect information about you through cookies (small text files placed on your device) and other technologies. These cookies may be used to show you ads about our company and services. Although these cookies do not disclose your identity, you may opt out of these cookies at any time. Please see our Cookie Policy to learn more about how we use cookies and other technologies.
As a visitor to our Site, our servers record information (“log data”), including information that your browser automatically sends whenever you visit the Site. This log data includes your Internet Protocol (“IP”) address (from which we understand the country you are connecting from at the time you visit the Site), browser type and settings, the date and time of your request.
Where the information that we collect automatically on our Site is Personal Data, our legal basis for the use of this information is that it is necessary for the purposes of our legitimate interests in maintaining the safe operation of our Site as well as in learning how Site visitors interact with our Site to improve your use of it.
6. Activities / Events
We may collect Personal Data from you when you attend one of our events, for instance at online meetings, business conferences and trade shows. The data we collect includes information that you voluntarily give to us, such as your business card or contact details. We will use this information to develop a business relationship and in a manner consistent with the purpose for which you gave the information.
Where required by applicable law (for example, if you are an individual in the US), we will ask your consent before or when sending you marketing information by email. When you provide us with your consent to be contacted for marketing purposes, you have the right to withdraw your consent at any time by following the instructions to “opt-out” of receiving marketing communication in each marketing email we send you or by contacting us as indicated below.
7. Our Disclosure of Your Personal Data and Other Information
IZMIITE is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties, as set forth below:
Agents, Consultants and Other Service Providers
IZMIITE, like many businesses, sometimes hires other companies to perform certain business-related functions. These parties include website analytics companies, providers of digital advertising services, our hosting and cloud computing service providers, providers of CRM, marketing and sales software solutions, providers of billing and processing payments functions, providers of background check services. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function. Pursuant to our instructions, these parties may access, process or store Personal Data in the course of performing their duties to us and solely in order to perform the services we have hired them to provide.
Business Transfers
As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Legal Requirements
IZMIITE may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of IZMIITE, (iii) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (iv) protect against legal liability.
8. Your Choices
You can use the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain services.
9. Exclusions
This Privacy Policy does not apply to any Personal Data collected by IZMIITE other than Personal Data collected through the Site or services. This Privacy Policy shall not apply to any unsolicited information you provide to IZMIITE through this Site or through any other means (without prejudice to your rights under the applicable law). This includes, but is not limited to, information posted to any public areas of the Site, such as forums (collectively, “Public Areas”), any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and IZMIITE shall be free to reproduce, use, disclose, distribute and exploit such Unsolicited Information without limitation or attribution.
10. Links to Other Web Sites
This Site may contain links to other websites not operated or controlled by IZMIITE (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy practices and policies.
11. Security
IZMIITE takes reasonable and appropriate steps to protect the Personal Data provided via the Site or the services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.
However, no Internet, email or other electronic transmission is ever fully secure or error free, so you should take special care in deciding what information you send to us in this way.
12. Other Terms and Conditions
Your access to and use of this Site is subject to our Website Terms & Conditions
13. Changes to IZMIITE’s Privacy Policy
The Site and our business may change from time to time. As a result, at times it may be necessary for IZMIITE to make changes to this Privacy Policy. IZMIITE reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice, unless otherwise required by the applicable law. Please review this policy periodically, and especially before you provide any Personal Data. Your continued use of the Site after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy, without prejudice to your rights under the applicable law.
14. Contacting IZMIITE
Please contact us if you have any questions about IZMIITE’s Privacy Policy or the information practices of this Site.
You may contact us as follows: by email at contact@izmiite.com, or by post at:
IZMIITE,
Attention: Privacy Policy Query
Suite #702, 1 Concorde Gate, Toronto
Ontario, M3C 3N6 Canada
