As a 2x Certified professional holding Salesforce Administrator and Platform Developer I certifications, along with numerous trailhead badges, I possess the technical acumen required to thrive in the Salesforce ecosystem. Although I haven’t yet had the opportunity to work directly in the Salesforce domain, I have actively pursued online courses and engaged in hands-on projects to gain practical experience. I have 3.5 years of experience as a Security Consultant Engineer at Cisco Systems where I have honed my skills in troubleshooting and problem-solving complex issues along with gaining valuable experience as a Technical Support Engineer. Enthusiastic about contributing my problem-solving expertise and technical support skills, I am seeking opportunities in roles such as Salesforce Admin, Developer, or Customer Support. I am a fast learner with a genuine passion for Salesforce, and I am confident in my ability to seamlessly transition into this exciting field.